Frequently Asked Questions

How do I sign up?

All sessions must be booked in advance. You can reserve a session through the "reservations" tab. 
 

How do we contact you?

For normal inquiries click on the "Contact" tab and send us an email. We may not always be on location during scheduled business hours if we do not have any bookings, so you may not always be able to reach us by phone or by stopping by. In case you need to contact us immediately, you may call or text 303-489-3348.

Are we really going to be trapped in the room?

Yes and no. We prefer you stay in the escape room the entire 60 minutes to maximize your chances of solving it. Every second counts! Although the doors are closed, players aren’t actually trapped inside the room. You may leave anytime you wish in an instance where you need to use the restroom or otherwise.

Are the rooms scary?

Our escape rooms are not intended to be like haunted houses. Although there may be some danger implicated in the story relating to the room you are in, you will never truly be in danger. However, some rooms may require you to be in dark or dimly lit areas. If we ever have a theme that has fear elements, it will be documented in the room description. 

How much does it cost?

Cost is $28 per player. Like us on facebook to take advantage of special discounts and promotions. Call before trying to book parties larger than 8 people. Restrictions on promotional codes and discounts may apply. 

Are there any restrictions to what we can wear or bring?

You may wear whatever you wish however certain items are restricted for use while the game is in progress. Cell phones and cameras are not allowed inside the escape room. There will be a place you can put your belongings inside the room you are in while you play. 

Can we bring Alcohol into the room?

Unfortunately not. We cannot allow any alcohol in the room. It's actually to your benefit not to be impaired as it will make it more difficult to problem solve. You will need to be at 100% to escape!!

Will we have to work with people we don’t know?

Our escape rooms can accommodate 8 people. If you have less than 8 people in your party then there is a chance that you may be teamed up with players from another party. This is actually to your advantage as you will need all the brain power you can get to solve some of these puzzles. It’s also a great way to meet new people. If you would like to have a private session in one of our escape rooms, you must reserve all 8 slots. 

Can we make reservations outside of your normal business hours?

Yes! We can accommodate most requests. Send us an email about your request and we will get back to you!

Are there any age restrictions for your escape rooms?

There are not any age restrictions in place however the person booking must be at least 18 years of age and will accept the responsibility of the safety and conduct of any minors in the group. If the group is comprised of persons all under the age of 18, please contact us first via email or phone BEFORE booking, purchasing gift vouchers, or coupons as some conditions and restrictions may apply. 

Am I forgetting anything?

If you wear glasses or contacts, you definitely need them. Also keep in mind that these escape rooms are physical as well as mental. You don’t need to have great physical strength but at least one person in your party should be able to bend down to look under things and do other physical activities if needed. 

What happens if we can’t make it to our reservation for an escape room?

If you can’t make it on the time and date booked, we are happy to reschedule you for a different day or time, however, reservation fees cannot be refunded for any escape room.

Are pets allowed?

We happily welcome service dogs but ask that you keep all other pets at home.

Do we get anything if we escape?

You earn bragging rights as these escape rooms aren’t easy. In addition, your team picture will be placed on our websites “Escape Artists” winner board. Every player who participates, win or lose, will be entered in a monthly drawing for a free crack at our next escape room. 

Escape Room rating system

Each escape room is unique in the type of experience you will get. Some are more challenging than others. Each escape room is rated 1-5 stars depending on difficulty. 1 being the least difficult and 5 being the most difficult.